An ancient Hebrew proverb warns, “Pride comes before the fall,” and sometimes the adage is swiftly fulfilled. As a case in point, consider the story of American snowboarder, Lindsey Jacobellis. Cruising toward victory in the gold medal race of the snowboard cross, Jacobellis immodestly attempted to showboat on the second to last jump.  She lost…

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How does a financial services company in a bleak economy perform so amazingly well that it can give back $1.2 billion to its customers, members and associates? That’s the question to ask of USAA, the insurance, banking, and investment provider serving military families.  USAA’s revenues leaped 36% in 2009 as the company jumped 75 spots…

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